1. Introduction 

Welcome to ComplyHR ("we," "us," or "our"). We provide digital HR templates, handbooks, and related resources (the "Products") for small to medium-sized businesses in South Africa. By accessing our website and purchasing our Products, you agree to be bound by these Terms and Conditions. Our Products are intended as practical HR compliance tools. They do not constitute legal advice. For legal guidance tailored to your business, we recommend consulting a qualified labour law or HR legal specialist.

 
2. User Obligations 

By purchasing or using our Products, you agree to:

• Use the Products only for internal HR and compliance purposes within your business.
• Ensure that the Products are suitable for your specific needs and compliant with all applicable laws.
• Not resell, redistribute, sublicense, or share the Products without our explicit written consent.
• Provide accurate and complete information when purchasing or registering on our website.

3. Purchases, Payments & Refunds

• All payments must be made upfront through our approved payment gateways.
• As our Products are digital downloads, all sales are considered final. We do not issue refunds unless required by law (Consumer Protection Act).
• If you experience technical issues downloading a Product, we will assist you in resolving the issue.

4. Intellectual Property 

All website content and Products, including templates, guides, logos, text, images, and digital downloads, remain the exclusive property of ComplyHR. Your purchase grants you a non-exclusive, non-transferable license to use the Products internally for your business. You may not copy, modify, adapt, or distribute them for commercial purposes without our consent.

 

 
5. Third-Party Tools and Services 

Our website may integrate third-party platforms (such as payment processors, cloud storage, or email services). We are not responsible for the practices or content of these providers. Users should review the terms and policies of these third parties when engaging with them.

 
6. Disclaimer of Warranties 

The Products and website are provided “as is” and “as available”. While we strive to provide accurate, up-to-date materials, we do not warrant that they are free from error or suitable for all circumstances. We disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement.

 
7. Limitation of Liability

ComplyHR will not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Use or inability to use our Products.
• Reliance on the accuracy or completeness of any content.
• Loss of profits, data, or business opportunities.

Our total liability, under any legal theory, shall not exceed the amount paid for the Product in question.

 
8. Termination of Access 

We reserve the right to suspend or terminate access to our website and services if you violate these Terms.

 
9. Governing Law 

These Terms are governed by South African law. Any disputes shall fall under the jurisdiction of the courts of South Africa.

 
10. Changes to Terms 

We may revise these Terms from time to time. Updates will be posted on this website with a new effective date. Continued use constitutes acceptance of the revised Terms.

 
11. Contact Information 

For questions about these Terms, please contact us at:
📧 support@gocomplyhr.co.za